Privacy & Policy
Last updated: June 1, 2025
Criptix respects your privacy and is committed to protecting your personal information. Criptix complies with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and Swiss data privacy legislation.
1. Information We Collect
- Name, email, phone, password (Passwords are stored securely using cryptographic hashing)
- Payment and transaction details
- IP address, browser data
2. How We Use It
- To register users
- To process payments
- To detect and prevent fraud
- To provide updates and support
We process data based on legal grounds such as your consent, contractual necessity, or our legitimate interests (e.g., fraud prevention).
3. Data Sharing
We share data only with trusted partners (e.g., NowPayments) for operational purposes and never sell your data.
4. Data Security
We follow industry-standard encryption and access controls to protect your personal data, including AES-256 encryption, firewall protection, and role-based access controls.
5. User Rights
You may request access, correction, deletion, or objection to the use of your data by contacting support.
6. Retention
We retain your data only as long as required for legal, regulatory, or operational purposes (e.g., transaction history may be kept up to 5 years for AML).
7. Cookies
See our Cookie Policy for more information
8. International Transfers
Your personal data may be transferred to countries outside the EU/Switzerland under appropriate data protection safeguards.
9. Updates
We may update this Privacy Policy at any time. Continued use of the platform constitutes acceptance of the revised terms. We will notify you of material updates via email or in-app notice.